Today, many of us are anxious, worried and overwhelmed by all that is happening around us. The one thing we need more than anything else is empathy.
Unfortunately, this dose of humanity is increasingly deficient in leadership. From my observation of tens of people, they feel isolated from their leaders. This gap widens more in crisis or periods of uncertainty. And it does not discriminate between personal or professional realms of their lives.
When crisis strikes, the culture of a firm matters more and becomes more visible. Granted, there is a sprinkling of hope here and there. Crisis exposes the underlying gluttonous pursuit of more power and control over others. It hinges on greed and poor self-esteem. The true character of those in the higher echelons of an organization begins to show.
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